• I offer a range of services that can
help you communicate more
effectively with your target audience.
• I have a consistent, professional
approach but I am also flexible.
• I guarantee to provide a high quality
service at a price that’s affordable.
Every project I undertake for an organisation involves each of the following steps:
Understanding the needs of the client. What does your organisation do? What is it trying to achieve? And who is your target audience? I will work with you to fully understand what makes your organisation tick and who you need to reach.
Planning an effective campaign. What is the best way of getting your message across? A page on your website, a printed mailshot or a newsletter that can be emailed to your customers, clients or members? What are the time constraints? And what is your budget? I will agree with you exactly what I am going to deliver, the deadline and how much it will cost.
Executing the plan. Having understood what you want, I will produce exactly what you need to communicate to your audience. This could be a specially-written section of your website, a brochure detailing the activities, achievements and benefits of your organisation or a high-quality printed flier ready to send out to everyone on your database.
Continuing to provide ideas and suggestions. I can produce one-off piece of work as required. But having worked once with a client, I tend to be asked to produce further material that builds on the results from the initial project. For example, I may be asked to create content for a website which results in increased enquiries from new customers or clients. The organisation may then ask me to produce a newsletter that can be downloaded as a PDF from the site or sent out in printed form to its stakeholders.
I provide a range of copywriting and other services all aimed at helping your organisation to communicate more effectively with your customers, clients or stakeholders.
The services I offer can be integrated to provide you with a one-stop communications solution. If you need to attract new customers or supporters, I can help you target the right group of people through a market research strategy; plan your campaign via the web, print and email; write and design effective marketing material (websites, leaflets, brochures, etc) and help you capitalise on the increased orders and enquiries you receive with a follow-up campaign.
The main services I offer are:
Copywriting
A professionally-written website, brochure or leaflet can have a significant impact on your sales, outputs or fundraising activities. I can help your organisation achieve its goals by delivering a more effective marketing message in all of your online and offline publicity materials, including newsletters and event fliers. Find out more about Copywriting...
Web Editing
Whether you are a company with a website that needs to work harder for your business, a public sector organisation that wants to communicate more effectively online with your stakeholders, or a voluntary organisation that would like to make more of an impact via the web, I can help you achieve your goals. Find out more about Web Editing...
Research
I provide in-depth research covering a range of sectors, including market intelligence and policy research. Discover how a well-informed and highly-readable report or survey can enhance the profile of your organisation, as well as generate interest in your activities among potential customers, funders or supporter. Find out more about Research...
I also provide other services:
Marketing
Target key groups of prospective customers, clients or supporters, promote your organisation and publicise your activities through an effective marketing campaign. Learn how a combination of web-based marketing, cost-effective mailshots and email can help your organisation succeed. Find out more about Marketing...
Language Services
Talk to your customers and clients in their own language. See how one-to-one training in English and other languages can make you more productive, and check out the ways a professional translation service can help boost your organisation's profile both on the web and in print. Find out more about Language Services...
Web Design and Branding
I produce complete websites, full-colour printed brochures and other marketing materials to order. I offer professional, affordable design and branding solutions for businesses and other organisations through Operative Words, a marketing and communications agency based in Bloomsbury. Find out more about Web Design and Branding...
Quality
I provide a bespoke service to my clients and I ensure that you will receive exactly the level of service you expect. I have built my reputation on being able to provide my clients with high quality websites and other marketing materials. I am always available if there is any aspect of a project that a client wishes to discuss. My aim is to offer complete satisfaction to all my clients.
Flexibility
The key to producing exactly the right website, brochure or newsletter is flexibility. I will work closely with you to ensure that the final product is tailored to your exact needs. Because each client is different and has a set of unique requirements I approach each project with an open mind. I am always happy to make suggestions and provide original ideas. At every stage of the process I listen carefully to the client's comments and adapt my work accordingly.
Affordability
Every project I undertake is priced according to the time and complexity involved. I always aim to provide the best possible price and am happy to discuss ways of reducing the cost of a project. (Please see my Rates for further details.)
